Sabre, a technology provider to the global travel industry, and Egencia, the business travel company of Expedia, have teamed up to release a joint whitepaper titled "The Year of the Business Traveler: Four keys to utilising data to support road warriors in 2017." Based on their analysis, they give insight into ways in which companies can support their frequent business travellers while staying focused on the most-valued perks and travel policies, which will simplify the experience for all frequent travelers with fairly minor updates to their programs.
"Business travel spending is projected to reach $1.6 trillion by 2020. Historically, as spend increases, companies increase their travel policy constraints. Egencia helps clients drive compliance without mandates, without constraints. We do this by focusing on the business traveller, by offering solutions that guide efficient decisions without sacrificing choice," said Rob Greyber, president of Egencia.
The whitepaper outlines tips to keep business travelers satisfied, including:
- Lay the groundwork - Expedia and Airlines Reporting Corp. found the biggest deals on average air ticket prices can be found 21 days or more in advance.
- Prioritise perks - when negotiating with suppliers, companies should include fast-track and seat upgrade fees (the most commonly purchased ancillaries) in their contracts.
- Minimise disruptions - companies can help business travellers minimise the downside of delays by underwriting a global lounge program membership.
- Simplify the booking and travel management process - nearly 80 percent of global business travelers prefer to self-book travel. Travel managers can encourage travelers to download apps from their travel management company and preferred providers.