Second phase of Marina Bay Sands reinvestment begins

Marina Bay Sands (MBS) has moved onto the second phase of its mega reinvestment programme. Estimated at US$750 million, this phase will focus on Tower 3, the lobby and Sands SkyPark. It will include a reimagined VIP arrival experience, new premium dining and retail offerings, a lobby transformation and a focus on wellness experiences for guests. More than 550 redesigned rooms, including some 380 suites, will be introduced in this phase. Works are expected to be completed in phases through 2025.

This transformation aims to strengthen the positioning of the IR as a leader in the luxury hospitality industry. The announcement comes as MBS enters the final stage of its US$1 billion first-phase reinvestment, announced in February 2022, and focused on the complete refurbishment of Hotel Towers 1 and 2, along with new dining offerings and luxury lifestyle amenities for high-value travellers.

The first phase of transformation upgraded 1,280 rooms across Towers 1 and 2, of which about 390 are new suites. These rooms are housed under two main categories – The Paiza Collection and The Sands Collection. Each has unique room types, such as the Horizon Suite, inspired by spa and wellness concepts, and the Family Suite, for families with young children, featuring a kitchenette and a children’s room with bunk beds, a bookshelf of storybooks and exclusively curated Adventure Packs.

In February, the Paiza Sky Club will open its doors on the 55th floor of Tower 2. The new multi-concept executive club lounge will feature a tea vault, bespoke whisky bar, private liquor locker, garden conservatory and buffet spreads served from open kitchens helmed by top chefs.

Once the transformation of all three hotel towers is done, guests will be presented with a spread of 1,850 luxuriously refurbished rooms, including nearly 770 suites.

MBS will launch several wellness activities at SkyPark Observation Deck and Infinity Pool next month, offering both hotel and non-hotel guests Muay Thai boxing, spin classes, sound bath meditation and more.

MBS is also investing in staff to push the boundaries in creating exceptional guest experiences beyond what is expected:

· Butlers are trained in-house at MBS’ own Butler Academy.

· Staff working at the hotel and restaurants have been enrolled in Forbes Travel Guide Five Star training since October 2023.

· The Premium Services Team has also expanded its deployment to the airport in addition to the hotel lobby to create a seamless customer journey from arrival to departure.

· New uniforms for service staff are also being rolled out, to complement the luxury positioning of the property.

Precinct programming

MBS has also tied up with Singapore Tourism Board (STB), and UOB to enliven the Marina Bay precinct for locals and tourists by offering lifestyle and entertainment programming for the Bay. There will be over 50 exclusive experiences across hotels, attractions, retail shops and dining establishments, in partnership with more than 19 precinct stakeholders, starting in February 2024.

This builds on the marketing efforts of all three parties – including STB’s Made in Singapore global brand campaign, MBS' Bay Precinct Strategy, and UOB’s strategy to provide exclusive access to travel, shopping, dining and entertainment events across ASEAN – to form a compelling tourism narrative.