Last week, Pan Pacific Hotels Group announced its B2B and B2C loyalty programmes: Pan Pacific DISCOVERY for guests and Pan Pacific Connections for corporate bookers. These new loyalty programmes offer more meaningful rewards and benefits for the discerning travellers.
To begin with, Pan Pacific DISCOVERY is a programme with a special selection of benefits, personalised services and curated local experiences - ingredients that make for an unforgettable travel. For example, members get to enjoy exclusive members' rate, late check-out until 3pm, as well as upgrades to the next room category with direct bookings. As the only Asia-based hotel chain with three product offerings - hotels, resorts, and serviced suites - PPHG will also be extending customised privileges for residents of its serviced suites, with a range of benefits such as branded toiletries and complimentary laundry to make their stay as seamless and comfortable as possible.
Pan Pacific Connections, on the other hand, recognises, retains and rewards loyal corporate bookers for booking rooms, meetings and events at all hotels, resorts and serviced suites under PPHG. Members will be able to log in to their account around the clock and book negotiated corporate rates or special corporate rates directly through the website (www.panpacificconnections.com). Members will also get instant reward points for their bookings, which can be redeemed for a selection of rewards, such as hotel stays, dining, wellness, lifestyle and shopping products.