What's the big deal about small actions for sustainability?

Even the simplest sustainable initiative can drive a positive ripple effect, Urbanice Malaysia tells business events delegates at MBEW 2022.

Urbanice Malaysia CEO Norliza Hashim shares anecdotes on how the individuals within the business events sector can contribute to the city and world as a whole.
Urbanice Malaysia CEO Norliza Hashim shares anecdotes on how the individuals within the business events sector can contribute to the city and world as a whole.

Just as the saying goes, “no idea is too small to change the world", Urbanice Malaysia CEO Norliza Hashim believes that no one is too small to make a positive difference to the country.

Speaking at Malaysia Business Event Week (MBEW) 2022 on 29 August, Hashim – who heads the entity under the Housing and Local Government Ministry – encouraged business events professionals to pursue the path of sustainability, no matter how small their starting point is.

Malaysia’s New Urban Agenda, which details how the country as a whole can accelerate the localisation of sustainable development goals (SDGs), as a prime example of how the business events community can get started.

The New Urban Agenda was formulated by the Housing and Local Government Ministry in collaboration with Urbanice Malaysia and the United Nations Human Settlement Programme (UN-Habitat) to support Malaysia’s Sustainable Developments of the Decade for Action by 2030.

“Many cities in Malaysia have already committed to the sustainable agenda, so it’s important that event organisers and the whole ecosystem of tourism industries abide by all these elements to push the agenda forward as a whole,” Hashim said.

Describing SDGs as “multi-dimensional”, Hashim highlighted that the business events industry can help to (i) devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture; and (ii) develop and implement tools to monitor sustainable development impacts from tourism activities.

“The ways to go about hitting these SDGs are endless. You can look at it from your individual contribution, or in a more secular manner," said Hashim.

A thought-provoking encounter during World Urban Forum III, which took place in Vancouver back in 2006, changed how she viewed personal impacts. A local bus driver told her that if she and her colleagues were not at the pick-up point by the stipulated time, he would not drive back for them. In the driver's words: “Every time I make a round, I actually burn more carbon.”

This is what education is about, even from someone down the event chain like a bus driver – these are the stories we want to hear when we talk about sustainability.
Norliza Hashim, CEO, Urbanice Malaysia

Hashim confessed that she was initially taken aback by the bus driver's rebuke, but went on to applaud the firm stand he took on the environment. She remarked: “This is what education is about, even from someone down the event chain like a bus driver – these are the stories we want to hear when we talk about sustainability.”

Another trip to San Francisco opened her eyes to how the tech companies based there were involved in giving back to the local community and providing solutions for the homeless. Some companies she engaged with had set up different types of digital literacy programmes to upskill people and help them get jobs.

“It’s not just about trying to have an agenda itself, but even companies, when it comes to a certain level, need to start giving back,” she said, urging the events professionals with similar stories to share to come forward and showcase their efforts at Urbanice Malaysia’s sustainability centre in Kuala Lumpur.

Equally as important, stressed Hashim, is the need for a greater focus on generating positive impacts from responsible tourism.

“That’s core for ensuring that whatever events we do have a long-lasting impact, not only to the city but also to the community and the environment. That’s more important than just having an impact on the economy.”