MINNEAPOLIS — B2B travel management platform, CWT, has undergone a major restructure in the wake of Covid-19, with three newly-created global operating units. As a result, Patrick Andersen has been appointed President, RoomIt & Commercial, Niklas Andréen now leads Traveler Experience & Customer, and Michelle McKinney Frymire is President, Strategy & Transformation, Chief Financial Officer.
The three newly-created global operating units comprise:
RoomIt & Commercial: Global Supplier Management, RoomIt, Marketing, Product, Partnerships, External Communications, and Solutions Group;
Traveler Experience & Customer: Traveler Experience, Global Sales, and Customer Engagement, including oversight of all industry verticals;
Strategy & Transformation: Finance, Technology, Talent & Performance, Enterprise Projects and Strategy.
CWT has taken a number of additional steps to weather the challenges of the pandemic, and recently announced a successful capital raise of US$250 million, backed by support from its bondholders, lenders and shareholders.
The company says it is managing operating costs through temporary furloughs, pay reductions and and voluntary redundancies.
“As we navigate and emerge from the impact of the global COVID-19 pandemic, we do so from a secure financial base, with a talented and aligned team, and looking to expand our industry leadership position," CWT President & CEO, Kurt Ekert, said.
"We have used the quieter lockdown period to progress a number of innovations and initiatives, with a focus on developing and delivering material value to our clients and their travellers. I commend my CWT colleagues across the world for their customer-focus and spirit.”