Planners, how well can you flex and bend it?

As the MICE industry gears up for in-person events, the topic of flexibility and choice comes up as a key prerogative.

In-person events planning requires flexibility in piecing together an impactful event with clear takeaways.
In-person events planning requires flexibility in piecing together an impactful event with clear takeaways. Photo Credit: gettyimages/fizkes

From virtual to hybrid to in-person events, delegates have enjoyed a variety of event experiences. With the current easing of Covid restrictions and gradual reopening of borders, planners are once again looking at in-person events. But are employees ready to travel and attend in-person events once more?

This question raises clear divides with one camp cheering the end of soulless virtual events, while others will need to train their minds to come out of Covid-hiding mode to engage with their peers. 

Planners have to take these mixed reactions into consideration and to allay lingering worries and concerns. 

Easing back in

In Singapore, where in-person engagements have been well-controlled with safety protocols, the settings at events provided an organised approach to easing the transition from virtual to in-person. The key intention is to ease delegates back in while making sure that protocols do not get in the way of productive engagements. 

Flexibility in planning

Event objectives are not determined by event formats, so it is not an issue to pivot to a different format if external situations demand it. Planners with a clear idea of event objectives tend to stay the course and meet ROIs for stakeholders.

Flexibility in engagements will also instill a greater sense of inclusivity and respect by giving delegates a choice in participating at a level most comfortable to their needs.

Another perspective to flexibility also means contingency planning to factor in risk mitigation that is out of a planner’s control. Well-thought-out risk management strategies will alleviate the stress of ensuring attendee safety.

Reduce complexities

With so much more variables to manage in events planning, it makes sense to make programmes simple – but not simplistic. Simplicity with laser-sharp focus on objectives will help content development that strikes a chord with attendees. Map out the attendee journey to identify sufficient engagements points and their seamless applications. This will help minimise blind spots that lead to human or technical errors.

A key prerogative that comes up on the topic of events planning for the new norm centres around flexibility and choice. Attendee psychology would have seen a shift over the past two years, and planners are advised not to be too caught up in their renewed enthusiasm for pushing programmes that don’t fit well with attendee priorities.

Besides attendees, planners also require flexibility as they build their event programmes, just as their sponsors and partners do too. According to Professional Convention Management Association’s 2022 trends list, the value of “less is more” holds true for attendees that are looking closely at the purpose of travel and the events they engage with. 

For planners, the distillation of a clear event message and its takeaways will generate more mileage and justify their focus on just a few high-impact events.