THAILAND - Centara Hotels & Resorts will be introducing a new meetings experience that addresses attendee concerns of cleanliness, hygiene and safety.
“Through Centara Complete Care programme, our certified health and hygiene initiative in partnership with Ecolab and SGS, we will have heightened sanitisation and distancing measures in place as you’d expect. All event attendees will now be required to wear face masks and seating arrangements will be made to respect safe spacing.
“Fortunately, we have some of the largest convention and events facilities in the region, which gives us a bit more flexibility than others. Despite these new measures, our personalised and warm service will remain unchanged,” said Mr Tom Thrussell, VP – Brand, Marketing & Digital of Centara Hotels and Resorts.
With Thailand’s borders remaining shut to foreign tourists, Centara is working with TCEB to promote domestic MICE events. Already, these efforts are generating results, according to Mr Thrussell, who shared that they have been seeing increased enquiries for medium-sized meetings.
Room rejuvenation underway
In addition to assuring partners of their high levels of hygiene and safety, Centara has also used the recent pause in travel to spruce up several properties in Thailand, including Centara Grand & Bangkok Convention Centre at CentralWorld, Centara Grand Mirage Beach Resort Pattaya, Centara Grand Beach Resort Phuket and COSI Pattaya Wong Amat Beach.
At its five-star flagship Centara Grand & Bangkok Convention Centre at CentralWorld, a total of THB 650 million (US$21 million) has been invested to renovate all 505 guestrooms and suites, which now sport modern aesthetics that draw inspiration from Thai motifs.
The hotel’s convention centre, which received the “Amazing Thailand Safety and Health Administration: SHA” certification for meeting, hygiene, health, and safety standards issued by the Tourism Authority of Thailand (TAT), is also implementing a wide range of additional precautionary measures across its meeting rooms and convention halls to eliminate the risk of infection, with measures including: temperature body scans and hand sanitisation stations at all points of entry; QR code scanning to monitor attendance; social distancing signage; and air circulation in and out of the building every 30 minutes.
At Centara Grand Mirage Beach Resort Pattaya, all 555 sea-facing guestrooms and suites are being re-painted and refreshed. The resort is also performing maintenance work on all family facilities, to ensure that it can welcome parents and their children safely.
Known for its prime location and array of entertainment options, Centara Grand Beach Resort Phuket is currently renovating its main swimming pool.
The finishing touches have been made to the rooms and public spaces at COSI Pattaya Wong Amat Beach.