Embedding indigenous representation into employment, partnerships and event design. Pictured: First Nations artist Elverina Johnson with her artwork, Reef Connections, commissioned by Cairns Convention Centre. Photo Credit: Cairns Convention Centre
The Cairns Convention Centre, which resides within an area home to 18 First Nations groups and between two UNESCO World Heritage sites, has launched a new three-year plan to embed indigenous culture and participation into its operations and events.
Known as an Innovate Reconciliation Action Plan (RAP) 2026–2028, the framework, endorsed by Reconciliation Australia, sets out how the convention centre will work more closely with First Nations communities to ensure their cultures, stories and businesses are represented and visible. RAP outlines 17 actions and 82 deliverables across four pillars – relationships, respect, opportunities and governance – and will be overseen by a dedicated working group.
Reconciliation – which, in Australia, refers to efforts to build respectful relationships between First Nations peoples and the wider community – will take the form of concrete measures at Cairns Convention Centre.
In addition to providing staff with cultural awareness training, the venue will also expand employment pathways for First Nations people, increase procurement from indigenous-owned businesses, and partner local operators to provide delegate gifts, tours and cultural experiences.
The venue is also introducing First Nations-inspired menus, developed in collaboration with Gimuy Walubarra Yidinji Elder, Henrietta Marrie, alongside initiatives such as planting bush medicine gardens and incorporating indigenous ingredients and food traditions into catering.
The centre also plans to spotlight First Nations narratives through digital platforms and event content.
General manager Janet Hamilton said the goal is to make reconciliation a lived, everyday practice. “Through authentic storytelling, art, food and experiences, we want delegates to connect with the richness of First Nations cultures. We want our industry to see reconciliation as something we do, not just something we say,” he stated.
The initiative was developed in consultation with Marrie and reflects the region’s strong indigenous heritage.
She said the plan creates opportunities for First Nations voices and businesses to be part of how people meet and connect in the city. “When organisations commit to reconciliation in practical ways, it helps create a more informed and respectful meeting place. It also creates opportunities for First Nations voices, knowledge and businesses to be part of how people connect here.”