Indonesia’s new MICE platform going live in October

The digital platform aims to be the country’s go-to resource for the MICE industry.

With the new digital platform, Indonesia’s tourism authorities hope to position the country in a more appealing light for MICE professionals.
With the new digital platform, Indonesia’s tourism authorities hope to position the country in a more appealing light for MICE professionals. Photo Credit: Adobe Stock/Aleksandar Todorovic

The Indonesian Ministry of Tourism and Creative Economy (MoCTE) has announced plans to launch a digital platform alongside the Southeast Asia Business Event Forum (SEA BEF), which will slated to take place in Jakarta this October. This move aligns with the government's goal to digitize and catalog all MICE-related data.

“As the government platform, transaction or payment feature will not be included in [the MICE Platform]. If there are Look, Book, and Payment or LBP, [the MICE Platform] will serve the L and B only,” said Vinsensius Jemadu, the ministry’s Director of Tourism Product and Event Organization, over a zoom interview.

Vinsensius Jemadu, MOCTE’s director of tourism products and event organization, clarified during a Zoom interview that the platform, termed the MICE Platform, will serve as a comprehensive information hub, focusing solely on Look and Book functionalities. Any subsequent transactions will be directed to the respective payment gateways of industry players.

Features that will be available include tools for digital registration, pre-scheduled appointments, articles, and information that can be accessed free of charge. In this way, the platform can offer as much information as possible to MICE stakeholders.

Jemadu added that the platform is currently focused on growing its venue and meeting room databases and will be expected to expedite coordination and collaboration amongst domestic and international stakeholders. In short, it will become the go-to source of all information pertaining to Indonesia’s MICE industry.

Indonesia “more than enough” for future MICE offerings

Hariyadi Sukamdani, chairman of the Indonesian Hotels and Restaurants Association and CEO of the five-star Grand Sahid Jaya Hotel, has expressed support for the new platform, sharing: “Indonesia’s MICE industry is potentially good as growth remains steady at between five to 10%.”

However, he noted that there is room for expanding the market share of the MICE industry. Currently, a significant portion of clients are government institutions, accounting for “40% of total market shares nationwide”..On a regional level, Sukamdani said, this figure can reach up to 70%.

According to data from Indonesia’s Central Bureau of Statistics, the archipelago boasts over 3,000 hotels – more than sufficient to accommodate MICE events, Sukamdani emphasised. In essence, Indonesia is well-prepared to host a wide array of MICE events, ranging from upscale exhibitions to local and international gatherings.

Presently, property giant Agung Sedayu Group is in the process of developing what is poised to be Indonesia’s largest MICE venue – the Nusantara International Convention Exhibition (NICE). Spanning approximately 200,000sqm, NICE will comprise a three-storey building featuring two convention halls, 11 exhibition halls, and 47 meeting rooms. Completion is projected for early 2025.