What’s a destination’s value in an uncertain world?

In a fragmented world, the search is on for MICE organisers to seek out destinations they can trust.

At the 2025 SMF, leaders make a case for why trust, stability, and premium delivery make Singapore worth every dollar.
At the 2025 SMF, leaders make a case for why trust, stability, and premium delivery make Singapore worth every dollar. Photo Credit: Adobe Stock/Wizzi (AI generated)

In a multipolar, uncertain world, the value of safety, security, and connection become even more paramount concerns. And how premium destinations like Singapore can navigate this to its advantage was one of the central themes throughout the Singapore MICE Forum 2025, which took place from 23 to 25 July 2025 at the Sands Expo & Convention Centre.

A trusted destination

Amid rising geopolitical tension and fragmented global systems, Singapore’s credibility and neutrality are its greatest strategic assets. Centre for Humanitarian Dialogue, regional director for Asia-Pacific, Wu Ye-Min, likened Singapore to an ant – agile, nimble and willing to try new things. It moves without scrutiny at the start, and builds powerful alliances, consensus and bridges.

Wu recounted how Singapore’s reputation for trust and credibility on the global arena frequently leads international actors to request its leadership in sensitive negotiations.

In one instance, Wu was tasked with chairing a sensitive security dialogue between two countries. Before formal talks began, she arranged for both delegations to arrive in Singapore a day early for a shared tour of the city. The itinerary was carefully curated to highlight themes of social harmony and inclusivity, with visits to different districts and insights provided by a local guide. Over dinner that evening, both leaders had the chance to speak privately and openly, while still accompanied by their teams.

By the time formal negotiations began the next day, the dynamic in the room had shifted. There was a breakthrough because they now understood each other, she said, underscoring the value of creating shared spaces for trust-building in diplomacy.

Along with this strength, if Singapore continues to steward stability, predictability and integrity, it will draw more events to country.

Delivering value with purpose

While Singapore is known for its high costs, it is equally known for delivering top-tier value.

“We make no apologies. We are high-price,” said Melissa Ow, chief executive, Singapore Tourism Board (STB). “But what I would like to say as well and as our revenue numbers have proven: we deliver on quality and value.”

Despite collecting some S$30 billion in tourism receipts last year, the STB is planning ahead with a long-term blueprint for 2040. The goal is to grow MICE-related tourism revenue and plans include developing new infrastructure, such as a downtown MICE hub, and curating quality events that align with Singapore’s limited but high-value ecosystem. The emphasis is on hosting impactful, purpose-driven conferences.

One strategy to stay ahead in the MICE industry is to integrate MICE deeply into the broader economy, making it a core pillar of economic growth. While the sector often falls under the tourism umbrella, Ow emphasised that the government's efforts go beyond hospitality.

“This is an economic agenda. We’re not just talking about tourism,” she said. The goal is for industry players to create a marketplace where companies can connect with customers and where Singapore’s emerging tech firms and talent can be showcased. “That’s not something you can achieve by simply building venues. It requires a strategic platform,” she added.