From left: Annemiek van Bemmel and Calvin Xie.
Travel management service provider FCM has announced two key
leadership appointments in the Asia region to strengthen its commitment
to China's Greater Bay Area.
Annemiek van Bemmel has been appointed as the director of customer
operations Asia, while Calvin Xie, general manager of China, will also
be responsible for overseeing FCM's operations in Hong Kong.
Bertrand Saillet, FCM managing director in Asia, emphasised the
importance of these new roles, saying, "With the wider Asia region now
fully reopened for travel, this is fuelling demand for business travel
and the need for our travel management solutions and expertise in this
evolving travel environment."
Van Bemmel has been with Flight Centre Travel Group for nearly a
decade and was previously the head of account management in Hong Kong.
In her new role, she will focus on the delivery of superior service to
corporate clients in the region by personally managing the operations
while enhancing customer success strategies to ensure efficiencies and
customer satisfaction.
Xie, who previously served as the company’s CFO for North Asia,
joined FCM in 2018 from the financial management and consultancy sector.
As the general manager for China & Hong Kong, he is responsible for
driving FCM’s business through strategic and digital transformation and
overseeing implementations. In his new role, he will be particularly
focused on delivering a consistent client experience across China’s
Greater Bay Area.
FCM, which offers travel management services to clients across 18
countries in Asia, most recently established a new, dedicated Tokyo
office to bolster its Asian capabilities.