FCM hones in on Greater Bay Area with duo leadership appointments

Annemiek van Bemmel and Calvin Xie named director of customer operations Asia and GM of China respectively.

From left: Annemiek van Bemmel and Calvin Xie.
From left: Annemiek van Bemmel and Calvin Xie.

Travel management service provider FCM has announced two key leadership appointments in the Asia region to strengthen its commitment to China's Greater Bay Area.

Annemiek van Bemmel has been appointed as the director of customer operations Asia, while Calvin Xie, general manager of China, will also be responsible for overseeing FCM's operations in Hong Kong.

Bertrand Saillet, FCM managing director in Asia, emphasised the importance of these new roles, saying, "With the wider Asia region now fully reopened for travel, this is fuelling demand for business travel and the need for our travel management solutions and expertise in this evolving travel environment."

Van Bemmel has been with Flight Centre Travel Group for nearly a decade and was previously the head of account management in Hong Kong. In her new role, she will focus on the delivery of superior service to corporate clients in the region by personally managing the operations while enhancing customer success strategies to ensure efficiencies and customer satisfaction.

Xie, who previously served as the company’s CFO for North Asia, joined FCM in 2018 from the financial management and consultancy sector. As the general manager for China & Hong Kong, he is responsible for driving FCM’s business through strategic and digital transformation and overseeing implementations. In his new role, he will be particularly focused on delivering a consistent client experience across China’s Greater Bay Area.

FCM, which offers travel management services to clients across 18 countries in Asia, most recently established a new, dedicated Tokyo office to bolster its Asian capabilities.