Whether for elegant banquets or immersive meetings, Grand Hyatt Tokyo’s culinary team craft unforgettable dining experiences.
Across Asia Pacific, Hyatt’s five-brand portfolio – spanning Luxury, Lifestyle, Inclusive, Classics, and Essentials – reflects the evolving landscape of meetings and events. With over 340 properties in the region and 90 more to open within five years, Hyatt continues to blaze an impressive growth trail across Asia Pacific and stay grounded in its commitment to purposeful events, with outstanding standards matched by the calibre of passionate professionals behind it.
Beyond logistics, it’s the people who deliver the difference. From leadership retreats to government summits and next-generation weddings, the teams across departments to create moments, going above and beyond to perfect every detail.
These are Hyatt’s everyday heroes who embody the people-centric values and creative spirit that transform ordinary gatherings into extraordinary experiences.
Steering teams to excellence
When 190 senior women leaders from global companies arrived in Hyatt Regency Phuket Resort for the EVE Program Asia Pacific 2025, the event’s scale was as impressive as its purpose. Over three days, the team orchestrated thematic experiences in a flawless blend of business and relaxation to fulfil the client’s goals of delivering support, networking, and inspiration to delegates.
An open-air dinner at the Poolside Lawn — just one of many experiences planners can expect from the events team at Hyatt Regency Phuket Resort.“Bringing an event to life required unified collaboration across every department – sales, culinary, recreation, operations, and events – under one vision.” Led by director of operations Utsah Sehgal over the course of a year, the teamwork was seamless from early strategy call to the final dinner.
Delegates were treated to thoughtfully curated experiences, including themed coffee breaks, a Latin American cocktail dinner, and wellness-infused breakout sessions featuring activities like Thai boxing.
“Exceptional events do not simply happen. Behind the scenes, extensive and intricate coordination is needed to bring together staff from different departments – united by a shared passion for client satisfaction,” says Utsah.
“Bringing an event to life required unified collaboration across every department,” says Utsah Sehgal (centre), director of operations at Hyatt Regency Phuket Resort, whose teams collaborate seamlessly across all departments to deliver client satisfaction.The same spirit of collaboration shone at Park Hyatt Busan, where events planning manager Jieun Lee, sales assistant manager Hyeji Park, and event service assistant manager Sungbum Cho transformed the hotel’s 33rd floor – set against the iconic backdrop of Gwangan Bridge – into a breathtaking venue for the United Talent Agency dinner during the Busan International Film Festival.
The team orchestrated a captivating experience combining artful lighting, curated music, and a culinary showcase of Korean and global flavours – made memorable with a photo zone and DJ area. Guest flow was also meticulously choreographed, reflecting the event team’s operational precision.
A show of collaboration and camaraderie: Park Hyatt Busan’s events planning manager Jieun Lee, sales assistant manager Hyeji Park, and event service assistant manager Sungbum Cho.Against the grain for special events
Grand Hyatt Tokyo’s culinary team doesn't just deliver delicious menus – they deliver emotional impact. One wedding couple’s dream performance turned into a heartfelt surprise when eight chefs mastered a dance routine from YouTube for the dinner reveal, delighting the guests and moving the couple to tears. Executive sous chef - events David Bellin recalls: “These are the moments that define what hospitality means at Hyatt.”
The groom, a professional baker, also wanted to add his own touch to the menu and surprise his bride by baking four types of bread on his own. To bring his vision to life, chef Kazuhiko Hashimoto and the hotel’s bakery team worked closely with the groom to ensure his creations were served fresh and perfectly plated. These gestures demonstrate how Hyatt turns F&B into experiential storytelling.
For one special wedding, the Grand Hyatt Tokyo team partnered with the groom – a professional baker – to weave his personal touch into the banquet, creating lifelong memories for the couple.From impromptu rehearsals to custom menus, the team’s creative and can-do spirit turned a wedding banquet into an unforgettable experience for the couple and their guests.
“It is a big responsibility to work in the kitchen on these once-in-a-lifetime events, but they are also some of the most personally fulfilling moments we get to experience as chefs,” said Bellin. "We love to go the extra mile to make people feel special and create lifelong memories for our guests.”
Hospitality with heart
At Park Hyatt Hyderabad, banquet manager Uma Shankar is known for his thoughtful approach in transforming meetings into meaningful connections, particularly his thematic care stations tailored to each event.
For a recent doctors’ conference, Uma designed a wellness-inspired station offering healthy snacks, detoxifying beverages, and notecards with health tips – all items that resonated with delegates. For a business networking breakfast, he created a cosy coffee station – complete with barista-style machine and coffee pods – in the meeting room, sparking conversations among delegates over their choice of coffee.
At Park Hyatt Hyderabad, banquet manager Uma Shankar goes above and beyond to personalise care stations that surprise and delight event delegates.“I have found that small surprises can go a long way to delight guests and make them feel welcome,” says Uma. “This industry is all about people, and as event professionals, we pay attention to the details, big or small, that can make someone’s day brighter and more fruitful.”.
A culture of excellence
Whether it’s a Park Hyatt renowned for its artistic culinary showcases, a Grand Hyatt that brings bold theatricality to life, a Hyatt Centric infused with vibrant urban energy, or a Hyatt Regency known for corporate precision – every Hyatt brand offers a distinct stage for memorable gatherings.
From Phuket to Busan, Tokyo to Hyderabad, what truly unites Hyatt’s event professionals at Hyatt is not just their skill, creativity or high standards, but their genuine care and passion for people. Hyatt’s Meetings and Events experts know that every client brings a unique story, and they take pride in bringing that story to life unforgettable experiences.
Whether you’re organising an international conference, a leadership retreat, or a celebration that must impress, you can count on Hyatt’s dedicated heroes to deliver unforgettable moments and seamless execution.
Plan your next event with Hyatt – and experience the difference that true hospitality makes: https://www.hyatt.com/events/en-US/offers/asia-pacific-groups-meeting-and-events-offer-2026
This article is brought to you by Hyatt Hotels & Resorts.