Sentosa hosts Trip.com’s first global summit outside Greater China

Some 2,200 delegates including 140 Chinese media attended the event on Singapore’s famous island resort.

(L-R) Trip.com ’s Sun Bo and Jane Sun; Singapore Tourism Board’s Melissa Ow and Juliana Kua.
(L-R) Trip.com ’s Sun Bo and Jane Sun; Singapore Tourism Board’s Melissa Ow and Juliana Kua. Photo Credit: Trip.com

Trip.com Group invited some 2,200 delegates, including 140 Chinese media to its 5th Global Partner Summit at Resorts World Convention Centre, Sentosa, from 23-25 October 2023. It was the first time the event was held outside of Shanghai and Macao.

About 60% of the delegates comprised C-suite level executives from travel agencies, DMCs, hotels, destinations, attractions and airlines.

All delegates stayed in Sentosa at Resorts World Sentosa (RWS), Far East Hospitality’s Sentosa Cluster hotels, Shangri-la’s Rasa Sentosa and Amara Sanctuary Resort Sentosa for the entire duration of their stay. It was an ideal occasion for Sentosa to showcase its MICE capabilities as a destination.

Said Jane Sun, CEO, Trip.com Group: “Singapore has always been one of the most popular destinations for Chinese and other international tourists, and we have been collaborating with the Singapore Tourism Board (STB) to promote tourism and showcase the beauty of this beautiful country.

“Hosting our annual flagship Global Partner Summit – with its over 2,000 delegates – in Singapore earlier this week reflects our commitment to the local tourism sector and we will utilise our strengths, including content marketing, AI and innovation, to further strengthen Singapore’s position as a destination of choice.”

Outdoor beach reception and dinner on 23 October at Siloso Beach.
Outdoor beach reception and dinner on 23 October at Siloso Beach. Photo Credit: Trip.com Official Site‎‎

On the first evening of their arrival, some 1,000 pax were gathered at Siloso Beach for a welcome dinner beach party. Lu Yun, co-founder of Green Transportation, an attendee, said she was pleasantly surprised with the relaxed ambiance of the venue.

The second day of the summit saw delegates convening at RWS’ Grand Ballroom for the official opening. A sustainable travel panel discussed the latest trends, aside from other speeches.

Trip.com and STB signed a MoU at the Group’s Global Partner Summit. The MoU renews their global partnership for three years where both parties will expand their collaboration and embark on joint campaigns to boost inbound travel to Singapore and promote more in-depth and lesser-known tours and experiences in the Republic. Also, Trip.com will promote Singapore’s MICE offerings and explore digital innovations that enhance visitors' experience in Singapore.

Sentosa offerings

Prior to lunch, the Chinese media was given an update on the top offerings of Sentosa. These included Sentosa Golf Club, the new Palawan@Sentosa, Tipsy Unicorn Beach Club, and the upcoming S$90 million Sentosa SensoryScape, a 350-m linkway which connects RWS to the island's beaches. The walkway promises to be one of the most picturesque spots on the island that will be ready in 2024.

Besides offering a peaceful haven 20 minutes by car away from the busy city, delegates heard about how the island has been continuing with Singapore’s first carbon neutrality-driven business alliance, the Sentosa Carbon Neutral Network. This is a collective public-private effort to achieve Sentosa’s sustainability goals, including carbon neutrality by 2030.

The audience listens to a welcome speech by Trip.com’s Jane Sun.
The audience listens to a welcome speech by Trip.com’s Jane Sun. Photo Credit: Patricia Wee

The rest of the second day was spent at breakout meetings in the various hotels according to Trip.com’s business units, followed by a gala dinner at RWS.

The last day saw the delegates spilt into three groups for site visits within Sentosa: general FAM for 1,800 pax; Media FAM for 140 pax; and VIP FAM for 14 pax. Some visited Sentosa Golf Club for a VIP lunch.

The growing presence of Chinese MICE business is riding on the wave of China-outbound tourism since February 2023, accompanied by the resumption of flight capacity, especially during the recent Golden Week holiday in China. Singapore was in the top five most popular international destinations for mainland Chinese travellers, said Trip.com.


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