In Australia, a new league of visionaries help to woo business events

Convention bureaux and venues Down Under are increasing their focus on human connections and specialists to boost meetings business.

Across Australia, renowned specialists are recruited to join ambassador programmes to help attract and build best-in-class business events in the destinations.
Across Australia, renowned specialists are recruited to join ambassador programmes to help attract and build best-in-class business events in the destinations. Photo Credit: Adobe Stock/Nuthawut

While the past few months has seen growing chatter on how artificial intelligence can replace some manual endeavours a number of Australian organisations are growing or steadfastly sticking to human connections to boost the business events sector.

For some time Business Events Tasmania has run a successful ambassador programme, made up of members from a variety of industry specialisations who represent the state’s forward-thinking approach.

These ambassadors are encouraged to assist in bidding for international meetings for Tasmania, but the bureau is now taking this one step further with the launch of its Visionary Program.

Business Events Tasmania CEO, Marnie Craig, said the bureau doesn’t think the word ambassador quite sums up all that these individuals are.

“They’re more than someone who simply represents their industry,” she said. “They’re pioneers who’ve had to do things differently because following expected pathways just doesn’t cut it in Tasmania. They are visionaries.”

Craig said the current crop of 16 visionaries have been instrumental in securing business events into Tasmania, while another 21 industry leaders are currently progressing through the expressions of interest process.

Professors Irene Penesis (left) from the Australian Maritime College and Gretta Pecl (right) from the University of Tasmania have been appointed as ambassadors for Business Events Tasmania's Visionary Program.
Professors Irene Penesis (left) from the Australian Maritime College and Gretta Pecl (right) from the University of Tasmania have been appointed as ambassadors for Business Events Tasmania's Visionary Program.

Recruiting domain specialists as ambassadors

Not all bureaus in Australia are eager to ditch the “ambassador” label yet.

Destination Gold Coast recently relaunched BE Connected Gold Coast, naming Rebecca Frizelle, Dr Dinesh Palipana and Dr Hal Rice as the first three ambassadors to join the revitalised business events ambassador programme.

These trio are renowned specialists in their domain. Frizelle is co-owner of NRL Gold Coast Titans, deputy chancellor at Griffith University and on the organising committee of the 2032 Olympic Games; Palipana is a doctor, lawyer, disability advocate, researcher and 2021 Queensland Australian of the Year; whereas Rice is director interventional neuroradiology at Gold Coast University Hospital, associate professor at Griffith University School of Medicine, and founding partner of Qscan Group.

Destination Gold Coast’s head of business events, Selina Sinclair, said the ambassadors – eight at this stage – will showcase the Gold Coast’s changing profile as a hub for innovation by attracting and building best-in-class business events whose benefits go beyond visitation and are a key contributor to the city’s growth.

Rice, as a renowned stroke specialist and a founding ambassadors from the original programme, is a great example of partnering with Destination Gold Coast "to not only bring events to our city but through his work is putting the Gold Coast on the world medical stage”, said Sinclair.

“Dr Rice has continued to bring international medical conferences to the Gold Coast, generating millions of dollars in economic benefit for the city and is now, through both public and private sector investment, in the final stages of building a world-class training centre for image-guided surgeries right here at the Gold Coast’s A$1 billion Health and Knowledge Precinct.”

Meanwhile, Brisbane Convention & Exhibition Centre (BCEC) took it on itself to establish an ambassador programme through the BCEC Convention Advocates Partnership.

The group includes local scientists, researchers, academics and business influencers who are passionate about Brisbane and invested in playing a part in growing Brisbane’s international profile and in securing international and national key sector conferences to Brisbane.

To date, BCEC Advocates – 76 in total – have assisted in bringing 135 conferences to Brisbane, delivering A$190 million in economic impact to the city and to Queensland.

The BCEC recently created an Advocate Alumni for those advocates who have moved overseas or changed roles but still wanted to remain connected and to contribute. There are currently 12 in this group.

Alejandro Saravia and Emma Coath, both innovative thinkers and leaders in food and agriculture, were recently appointed to join Melbourne Convention and Exhibition Centre's Club Melbourne group.
Alejandro Saravia and Emma Coath, both innovative thinkers and leaders in food and agriculture, were recently appointed to join Melbourne Convention and Exhibition Centre's Club Melbourne group.

Melbourne also has an active ambassador programme, operated by the Melbourne Convention and Exhibition Centre (MCEC). Two new members, Alejandro Saravia and Emma Coath, both innovative thinkers and leaders in food and agriculture, were recently appointed to join the Club Melbourne group.

Chef Saravia champions Victoria’s produce, farmers, and growers through his celebrated dining concept Farmer’s Daughters, with his latest project, Victoria by Farmer’s Daughters, at Federation Square.

Emma Coath is managing director of Rocket Seeder, a company that supports innovators and entrepreneurs to develop solutions to the world’s biggest problems in the food and agriculture sector by giving early-stage startups the best possible chance to develop a sustainable enterprise for global impact.

Since its inception in 2005, the Club Melbourne Ambassador Program has secured 160 international conferences worth over A$1 billion to Victoria’s economy.

So it seems that AI can’t replace everything just yet.

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