VistaJet has a fleet of 115 owned business jets. Credit: VistaJet
WORDLWIDE - VistaJet is providing repatriation service during the COVID-19 pandemic. It has created a website for governments and medical organisations to submit requests for free flights on empty leg flights for those with critical travel requirements.
Mr Thomas Flohr, VistaJet's founder and chairman, said: "Everyone at VistaJet continues to assess how we can better serve our customers and the greater global community during these difficult times.
"Listening to expert advice, whether that be security, safety or medical, we are here to ensure that they are fully supported with their flying needs. This is an unusual time and one that we must all work together where possible to do whatever we can to help.
"We know we don't normally offer repatriation flights or the transportation of medical equipment, but ultimately, we are a logistics company and we are here to help the global community as much as we can. We are in this fight together."
To further ensure that officials are able to keep their response plans as prompt as possible, the company is assisting with the complex logistics of permits and paperwork.
As cargo flights drastically fall owing to the cancellation of major global commercial routes, VistaJet is also in talks with medical organisations, health experts and regulators to identify other solutions to help, including the transportation of key medical supplies.
The company which was founded in 2004, gives customers access to a fleet of 115 owned business jets and over 1,700 aviation experts around the globe, while paying only for the hours they need. It recorded a strong start during first 10 weeks of 2020, despite the challenges posed by COVID-19.
It is differentiating itself by its commitment to security, flexibility of travel and privacy. It recently introduced Dynamic Jet Lease - a short-term lease over one, two or three months, offering a dedicated aircraft and crew.
Early figures from January 2020 show that VistaJet's total number of flights increased by a further 16% year on year. The US registered the greatest number of flights during the first two months of the year, making up 23% of global flights. Despite the deep impact of the virus spreading across Asia, demand from Asia remains stable at 11%.
To safeguard passengers and crew, the company has taken additional steps along with its partners to further strengthen safety and security procedures every day. Dedicated Flight Approval and Coordination teams are working 24/7 to assess and approve any booking and change requests from a technical, safety and security standpoint.
To help reduce the spread of the virus, VistaJet works with leading experts, including Control Risks and Osprey for security and safety advice using human and AI-driven intelligence, while MedAire provides leading medical support on the ground and in the air.
All crew are checked for signs of the virus twice a day and each VistaJet aircraft is sanitised after every flight. As a precautionary measure, should authorities determine that a COVID-19 carrier travelled on a VistaJet aircraft, that tail and crew will be temporarily withdrawn from use.