The southern wing of Changi Airport’s newly revamped Terminal 2 (T2)
departure hall officially opened on 11 October, following the resumption
of arrival operations at the terminal in May this year.
A total of 17 Singapore Airlines (SIA) flights bound for Malaysia and
Thailand were the first to depart from Terminal 2 when its southern
wing reopened. This was followed by the rest of SIA’s Southeast Asian
destinations from 13 October 2022.
From 18 October 2022, Air India and Air India Express will also move
to T2 to start operations. Other airlines using T2 will be announced
Spanking new and ready to fly
The revamped design for T2 features
natural materials such as giant green columns displaying a unique plant
palette, landscaped greenery adorning the check-in rows, and the
Sunflower Garden in the transit area.
Passenger experience has also been taken up a notch. The check-in
rows are spaced wider apart and slanted towards departure immigration to
enhance the intuitiveness of wayfinding. New seating areas with
comfortable lounge seats are also added in the departure hall.
Passengers who prefer the faster option of self-service can head to
the automated check-in kiosks before dropping off their luggage at the
baggage drop-off counters. Thereafter, they can proceed to clear
immigration via the automated immigration clearance gates.
There are also more travel retail offerings and food choices in the
revamped terminal. Today, there are 25 outlets currently open, such as
Lotte Duty Free Wines and Spirits, Cosmetics and Perfume by Shilla and
Straits Food Village.
New stores will open progressively, while familiar shops and
services, such as Starbucks and SingPost, have returned to their
original store locations. For those looking for even more shopping and
dining options, they can simply hop onto the Skytrain to the Terminal 3
transit area, which is less than three minutes ride away.
T2’s transit hotel and pay-per-use lounge are open to departing and
transit passengers, while eligible customers may use SIA’s SilverKris
Lounge at T2.
Behind the scenes, various airport systems, such as air-conditioning
chillers and baggage handling system have also been upgraded, to improve
the terminal’s energy efficiency and productivity.
Source: Travel Weekly Asia