Air India has had a 20-year relationship with Sabre.
TEXAS - Air India has ended its working relationship with technology firm Sabre Corporation, it was announced on Jan 2.
In a statement, Sabre, whose software serves the global travel industry, said the Indian national carrier has decided to discontinue distributing its products through the Sabre GDS.
"After a successful 20-year relationship, Air India has decided to discontinue distributing its content through the Sabre GDS. Consequently, Air India content is no longer available to Sabre-connected travel agencies, effective today," said Sabre's vice president of global communications, Kristin Hays.
"We are very disappointed that Air India decided to withdraw from Sabre. We believe that access to Sabre's global network of travel agencies provides great value to Air India.
"We have worked with Air India for the better part of a year to reach a new agreement, in anticipation of the existing contract expiring and after receiving a termination notice from the carrier. Unfortunately, after extensive negotiations, we have been unable to come to a new agreement.
"Our teams will continue to work with Air India to finalise an agreement that meets the needs of Sabre, Air India and travel buyers.
"Sabre remains committed to GDS agreements that meet our airline customers' unique needs while also balancing the needs of the travel buyers who rely on Sabre for robust travel content."