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Creating a seamless hotel experience

Sabre, a global technology provider to the travel industry, has announced that it will integrate its hotel reservation and distribution solution, SynXis Central Reservations, with TripCase, the travel itinerary management app for business and leisure travellers. The integration will allow hoteliers to increase personalisation and engagement with guests before, during and after their arrival with TripCase mobile messaging.  

This real-time personal communication will mean a more personalised experience for travellers. Reservations made through the Sabre GDS and the SynXis CRSynXis CR will automatically flow into the TripCase messaging channel, making it easy for hoteliers to message travellers with relevant and personalised mobile messages which may include upgrades and offers for hotel amenities such as spas and restaurants.

"Our mission at Sabre Hospitality is to help hoteliers deliver true hospitality to their guests, exceeding expectations every time. To do that at scale requires best-in-class technology solutions," said Sarah Kennedy, vice president of marketing for Sabre Hospitality Solutions. "TripCase is a natural fit for our hoteliers. As one of the most popular travel apps around, it gives hoteliers a highly effective channel to engage with their guests in a way that creates a differentiated experience and increases brand loyalty."

The update is now available to all Sabre hotel customers using Sabre SynXis Central Reservation System.