Adobe eyes personalised events with data partnership

Deal with RainFocus will see both parties using customer data to deliver enhanced experiences and more targeted marketing.

Event marketing platform RainFocus has formed a partnership with Adobe to deliver more personalised experiences at events.
Event marketing platform RainFocus has formed a partnership with Adobe to deliver more personalised experiences at events. Photo Credit: Adobe Stock/vegefox.com

Event marketing platform RainFocus has formed a partnership with Adobe, with the aim of delivering more personalised experiences at events, increasing event ROI and enhancing customer loyalty.

Real-time behavourial data from RainFocus’ platform can now be integrated into the Adobe Experience Platform (AEP). The data collected and aggregated can then be used to visualise attendee journeys in greater detail.

The partnership gives companies the tools to leverage zero- and first-party customer data from events to boost engagement with unique experiences.

By bringing together event and marketing data, Adobe and RainFocus say they are enabling brands to connect with audiences through experiences and further engage them through digital marketing programmes.

Justin Merickel, vice president of business development, experience cloud at Adobe said that the partnership will help enterprises to personalise experiences "for an underserved component of the marketing mix – events and conferences", providing users with "great in-person, hybrid, and virtual event experiences”.

The technology was used at the recent Adobe Summit, an in-person and hybrid event which took place from 21-23 March in Las Vegas. The hybrid element was powered by the RainFocus platform, enabling seamless experiences for more than 10,000 in-person and virtual attendees, 200 sessions and over 170 sponsors.