CWT hands in stellar Responsible Business Report

Agency encourages clients to look beyond compliance and cost management and build more balanced travel programmes.

The Business-to-Business-for-Employees travel management platform reports sustained momentum and continued recognition in its ninth annual Responsible Business Report.
The Business-to-Business-for-Employees travel management platform reports sustained momentum and continued recognition in its ninth annual Responsible Business Report. Photo Credit:Getty Images/Worayuth Kamonsuwan

CWT has handed in a stellar Responsible Business Report, which tracks the travel management company's practices across sustainability, human trafficking, duty of care and more.

Into its ninth edition, the September report touched on seven core Corporate Social Responsibility (CSR) areas: Ethics & Business Behaviour; Human Resources and Human Rights; Environment; Responsible Products and Services; Community Involvement and Responsible Business Strategy and Governance.

Amid the pandemic, CWT has carried on with its ECO (Employee, Climate, Organisation) approach, a framework that helps companies look beyond compliance and cost management and build more balanced travel programmes.

Clients' ROI is also looked after in terms of employee wellbeing support, while taking organisational goals into account and lessening the impact on the environment, along with its anti-human trafficking initiatives.

“The impact of the Covid-19 pandemic and the social events that occurred during it have highlighted more than ever the fact that a company’s approach to responsible business needs to be forward-looking,” Michelle McKinney Frymire, CWT’s Chief Executive Officer said.

“More than ever, our clients see us as partners helping them prioritise the sustainability and social impact in their operations,” Frymire added.

CWT has also earned a platinum rating for its sustainable business practices for a second year running, awarded by independent corporate social responsibility rating agency, EcoVadis.

The Responsible Business Report includes the following achievements:

• Reiterating CWT’s support to the UN Global Compact 10 Principles and the Sustainable Development Goals
• Committing to define Science Based Targets to further combat climate change
• Launching a Responsible Travel Consulting framework to help customers design more environmentally responsible travel programs
• Campaigning against human trafficking
• Reinforcing diversity and inclusion programs
• Caring for the health and wellness of our employees
• Engaging with multiple global and local community projects
• Restating UN Women’s Empowerment principles commitment

“I am thrilled to see us continue to challenge ourselves in our quest for excellence and proud of how our sustainability achievements clearly demonstrate CWT’s values in action,” Frymire added.



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