Douglas Glen takes the helm as GM for Royal Cliff Hotels Group's four properties and Pattaya Exhibition and Convention Hall. Photo Credit: Royal Cliff Hotels Group
Douglas Glen takes over as General Manager of Royal Cliff Hotels Group. In his new role, he will be responsible for driving the business vision of the group’s four hotels as well as the Pattaya Exhibition and Convention Hall.
Glen brings with him over 37 years of hospitality experience that spans the UK, Singapore, and Thailand. He previously held senior management roles at The London Hilton on Park Lane, The Landmark London & Bangkok as well as Carlton City Hotel in Singapore.
“I look forward to taking the helm, especially at such an exciting time where recent upgrades have been done… My ultimate goal is to develop a system with my operations team to deliver a greater level of service and hospitality that would help create memorable moments for all our guests,” said Glen.
The Royal Cliff Hotels Group operates four award-winning hotels located on a 64-acre private parkland estate that overlooks the Gulf of Thailand and offers 1,020 rooms and suites. The convention centre, Pattaya’s largest MICE-specific venue, spans 13,500 sqm and accommodates up to 10,062 delegates.
Thailand stands in good stead this year to re-capture the pent-up demand for MICE groups, and Thailand Convention and Exhibition Bureau has ramped up initiatives to attract planners.