Executive leadership appointments at CWT

New leaders for the global traveller experience team and global customer team.

Prior to their new appointments, Nick Vournakis (right) and Derek Sharp led CWT's customer and RoomIt teams, respectively.
Prior to their new appointments, Nick Vournakis (right) and Derek Sharp led CWT's customer and RoomIt teams, respectively.

CWT has appointed Nick Vournakis as EVP and Chief Customer Officer, and Derek Sharp as EVP and Chief Traveller Experience Officer starting 1 December 2021.

The two new executive leadership appointments will see Vournakis helming the global customer team, while Sharp leads the global traveller experience team for the Business-to-Business-for-Employees (B2B4E) travel management platform.

Both will report to CEO, Michelle McKinney Frymire.

“Separating Customer and Traveller Experience into distinct functions will flatten our leadership structure and bring greater focus to our strategic initiatives moving forward. This also aligns the business units with our recently announced investment plans. Nick and Derek’s breadth and depth of experience and leadership talents make their appointments a natural fit for our team.

Prior to the new appointments, Vournakis was Managing Director, Global Customer Development, before which he was President, US Military & Government.

He joined CWT in January 2000 and other senior roles in the company have included responsibility for North American Air Solutions, and managing Canadian operations.

As for Sharp, he was Chief Operating Officer for RoomIt, CWT’s global hotel platform, and previously ran CWT Meetings & Events. Experience include eight years at Travelport in various senior management, strategy and consulting positions.

Meanwhile, McKinney Frymire has expressed her thanks to outgoing President and Chief Operating Officer, Niklas Andreen, whose "transformation that he and his team have achieved positions us for ongoing success, and I extend my...deep gratitude to him for his friendship, leadership and contributions to CWT. I speak for us all when I wish him the warmest of best wishes for the future".



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