Macau has not had a Covid-19 case in more than six months, and
hospitality and tourism in the city are slowly picking up momentum since
the reinstatement of tourist visas for all Chinese travellers since 23
According to reports by Statistics and Census Service shared by Macao
Government Tourism Office (MGTO), the relaxed visa policies and
exemption of quarantine upon arrival have shown a slow yet continuous
increase in visitor arrivals.
September 2020 registered nearly four times the number of Mainland
China visitors compared to July, and October marked a further 35 per
cent increase from September—likely a result of the Golden Week
With 42,000 hotel rooms in Macau, excluding inns and guest houses,
occupancy rates at hotels currently range between 40 per cent and 51.8
per cent. Moving forward, MGTO anticipates daily visitor arrivals to be
between 20,000 and 30,000.
Pamela Chan, head of marketing of Taipa Village Destination, noted
"some signs of business revival since mid-October last year, facilitated
by tourists" who get to cherry pick the "many great deals offered by
our restaurants, merchants, as well as enticing promotions at the
Chan continues to be confident about a continuous and gradual
business uptick business at the popular attraction zone. Still, although
visa protocols have been relaxed for Mainland Chinese visitors, there’s
another possible deterrent: long queues and a tedious process of
Covid-19 tests before receiving relevant paperwork for entry.
“The [Chinese] government is also promoting domestic travel instead
of travelling abroad. Those visiting Macau are not coming just for
sight-seeing, they’re here to shop or visit the casinos. Most travellers
are coming from the Greater Bay area; Guangdong, Zhongshan and Zhuhai.
Fifty to 70 per cent are day-trippers; those who stay overnight are
staying longer, an average 1.7 nights, previously it averaged 1.4
nights,” said Rutger Verschuren, president of the Macau Hotel
Looking ahead into 2021, Verschuren added that general numbers are
still "40 per cent [lower] than 2019 due to a combination of low
occupancy and lower room rates, but we are building momentum, quarter to
quarter, and expecting a reasonable summer and hoping for a good last
quarter of 2021. This period has made hotel management teams review
organisation charts, technologies and how to run a more efficient
Adding to the positive momentum is Sands China's latest hospitality
project, The Londoner Macao. The 600-room hotel is set to open in early
February, in time for the Lunar New Year, cross-border travel is
expected to pick up momentum with more Chinese visitors travelling to
Macau over the week-long festive holiday.
“The upcoming Chinese New Year will be a peak period, and we are
receiving more hotel room bookings. While all hospitality operators
should anticipate lower figures than usual, we are confident that
visitation will gradually rise,” said Kris Kaminsky, senior vice
president of Resort Operations, Sands China.