Business events industry welcomes Indonesia’s first bullet train service

WHOOSH cuts down travel time from three hours to 40 minutes between Jakarta and Bandung.

WHOOSH, a much welcomed addition to the travel experience.
WHOOSH, a much welcomed addition to the travel experience. Photo Credit: KCIC

With the opening of Indonesia’s first bullet train service connecting Jakarta and Bandung in West Java, the business events industry sees high hopes for improving accessibility between the cities. WHOOSH, the name of the high-speed train, runs on electricity with zero direct carbon emissions and reduces the travel time between the cities from three hours to just 40 minutes.

The commercial operation of WHOOSH, an acronym for “Waktu Hemat, Operasi Optimal, Sistem Hebat," meaning "time saving, optimal operation, great system" in Indonesian, was officially launched on 17 October 2023 with a total of 25 trips per day - from Halim station in Jakarta, and from Tegalluar station in West Bandung.

PT Kereta Cepat Indonesia China (KCIC), operator of Indonesia’s bullet train, increased the trips from 14 to 25 trips starting from 25 October 2023 until 31 October 2023. GM of KCIC Corporate Secretary, Eva Chairunisa, said the decision was made based on high demand. WHOOSH has served some 58,000 passengers since 17 October. The daily average is around 7,200 passengers, with an occupancy rate of about 90% per trip. Feeder train services will also be added.

The tourism industry warmly welcomed this new option of public transportation. “When we talk about tourism sector, we always talk about accessibility. If there are more transportation options, it will be an incredible potential for tourists to move around,” said Maulana Yusran, secretary general Indonesia Hotel and Travel Association (PHRI).

Passengers who want to go to the central city of Bandung have to take a feeder train from the Padalarang station. It takes about a further 20 minutes, with an estimated cost of 50,000 rupiah (US$3.20). The easier option for business travellers is to use a car pickup service, said Johnny Judianto, president director of Best Tour.

For groups, Pauline Suharno, head of Indonesia Travel Agents Association said that the need to change modes of transportation would incur additional costs. “You have to rent a bus in Jakarta and another one in Bandung,” she said.

A hotel operator in Bandung, the Indonesia’s fourth largest city, also expressed a similar tone as WHOOSH bullet train stations are quite a distance from the city.

Yuke Yulianti Andani, spokesperson for Savoy Homan Hotel, one of the most well-known hotels in Bandung, said the hotel is watching to see how hotel guests will respond to the bullet train service.

“If it is starting to be like, oh, there are actually a lot of people interested in taking this high-speed train, then we will create access. We will make it easier for them [to come to the city] by providing a pick-up service from the hotel or shuttle bus from travel operator,” Yuke added.

A premium economy class ticket is now going at a promotional fare of 150,000 rupiah (US$9.40) until the end-November 2023. Tourism operators are watching to see if the current high demand is sustainable or whether it will drop once the promotional rates are removed and those who have gone for the experience no longer comprise the regular crowd.

A first class ticket costs 600,000 rupiah (S$37.70) and will be suitable for CEOs or high-level government officials where accessibility and saving time are important, they say.