Another lockdown compounding Malaysia’s MICE industry woes

The country’s current state of emergency could kill off more than just the virus, with event planners reporting a 90% drop in revenue since the first movement control order was announced in 2020.

Business Events Council Malaysia chairman, Alan Pryor, said that lockdowns have not allowed the MICE industry to reset and gradually recover.
Business Events Council Malaysia chairman, Alan Pryor, said that lockdowns have not allowed the MICE industry to reset and gradually recover.

Less than a month after MICE events were given the go-ahead to resume in Malaysia, the government's latest lockdown measures — a two-week Movement Control Order (MCO) from 13 January — have dealt the industry yet another blow.

MICE is considered a non-essential sector, so when the two-week MCO was announced last week, all events in Melaka, Johor, Penang, Selangor and Sabah, as well as in the federal territories of Kuala Lumpur, Labuan and Putrajaya, were banned.

Alan Pryor, the Business Events Council Malaysia chairman, pointed this out and said this led to immediate closure and loss of events with postponements being the best-case scenario. He noted that the long period of lockdown had already impacted the industry in a very negative way with thousands of job losses and businesses shutting down due to loss of revenue.

According to a recent survey by the Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS), business events industry players had experienced revenue losses of RM2.25 billion (US$560 million), a drop of 90% since the first MCO in Malaysia started.

“Venues in Malaysia have had to survive since March 2020 with almost zero revenue, and a total of 5,610 employees from the overall supply chain had been laid off since then, equivalent to 17% of the total industry workforce,” said Pryor who is also Kuala Lumpur Convention Centre's general manager.

With record daily cases of Covid-19 infections breaching the 4,000 mark at one point, the two-week Movement Control Order began on 13 January for eight states and territories, including Kuala Lumpur and the states of Selangor and Penang and will remain in force until 26 January.

Malaysian Prime Minister Muhyiddin Yassin has also declared a state of emergency that will remain in force until 1 August, but Pryor noted that it wouldn’t have any direct impact on the industry.

17% of the total industry workforce has been laid off, said Alan Pryor, chairman at Business Events Council Malaysia (right). MACEOS president Francis Teo (left) is lobbying the government to support the virtual push.
17% of the total industry workforce has been laid off, said Alan Pryor, chairman at Business Events Council Malaysia (right). MACEOS president Francis Teo (left) is lobbying the government to support the virtual push.

“The industry has barely had time to get back on its feet and every time we are ready to reset and start a gradual recovery, we are faced with yet another lockdown. Malaysia’s business events industry will suffer throughout the first half of the year and possibly right into the second half of 2021 if we continue to be restricted to operate,” he said.

Pyror added that even if events are allowed to resume, they could only work towards rehabilitating the industry before any form of recovery is seen throughout the local supply chain.

Is going fully virtual the answer?

Pyror shared with M&C Asia that he's unsure if virtual events are allowed during the lockdown and while moving forward it offers advantages, by itself it cannot save the industry and its supply chain. MACEOS president Francis Teo urged the government to allow production crew in a studio to work and provide technical support for virtual events, which is well noted by the Malaysia Convention & Exhibition Bureau (MyCEB).

Teo noted that the lockdown could be extended beyond the two-week duration and that industry players needed help to sustain themselves. He hoped the government would extend the wage subsidy structure to 50% and for those earning RM6,000 and below even though they were considered non-essential.

Pyor agrees.

MICE venues though currently considered not as tourism enterprises under the purview of the Tourism, Arts and Culture Ministry, should still be allowed subsidies and incentives. The government needs to recognise the worth and value of the industry and should have communication channels in place to ensure that, said the Business Events Council Malaysia chairman.

MyCEB says that they are in the midst of planning a strategic marketing plan for the years 2021-2030, which should be launched in Q1 2021.