Expedia, one of the world's largest full service travel sites, recently announced the launch of a new travel updates skill - a voice-activated way to manage trip details.
Alexa, the service that enables customers to using their voices to interact with their devices (to play music, answer general questions, set an alarm or time, etc.) now allows users to ask questions about hotel bookings, flights, loyalty points balance, and rental car reservations.
"Now Alexa and Expedia customers have the ability to track their flights, book their car rental, and get real-time updates on delays or gate changes-all hands-free by just using your voice. We can't wait for our customers to try this out," said Rob Pulciani, Director, Amazon Alexa.
The new feature is available through Alexa-enabled devices, including Amazon Echo, Echo Dot, Amazon Fire TV, and allows travellers to begin an Expedia conversation with simple commands and questions related to their trip.
"Expedia remains committed to investing in voice recognition and natural language processing technologies to gain a deeper understanding of the unique nuances associated with the rapidly evolving field of voice-centered interactions," said Tony Donohoe, Chief Technology Officer and Senior Vice President of Technology, Brand Expedia.