SINGAPORE – Starting 19 June, Singapore hotel F&B activities will be allowed to resume. However, large-scale events and venues, such as conferences, exhibitions, concerts and trade fairs are still off the cards.
Hoteliers eager to ramp up occupancy will have to wait a while longer as the Singapore Government has not yet approved hotels to take in staycations and hotel meetings.
Shangri-La’s Rasa Sentosa Resort & Spa
Shangri-La’s Rasa Sentosa Resort & Spa’s Trapizza is welcoming guests at its beachfront restaurant with dine-in service. Located 5-minutes’ stroll away from the resort with its very own entrance and premises, the Italian eatery has a new menu which includes wagyu beef meatballs, made with creamy stracciatella cheese, dehydrated kalamata olives and tomato sauce.
The Group recently announced its Shangri-La Cares commitment, developed in conjunction with our global hygiene solutions provider, Diversey; to include rigorous hygiene and safety protocols for all properties worldwide.
Some of the measures in place at Trapizza:
• An increase in the use of contactless interactions with digital menus
• Mandatory temperature-taking for all guests before entering the restaurants; strictly no entry if guest’s temperature is more than 37.5 degrees after second temperature check
• Mandatory scanning of SafeEntry QR code
• Mandatory for guests to wear masks when entering the outlet
• Adhering to a maximum of 5 persons at a table
• Single point of entry to the restaurant
• Reduced seating capacity with tables spaced out at least 1m apart
• Increased frequency of disinfecting restaurants
• Reminders to keep distance of 1m when queuing
• All F&B service, kitchen and stewarding staff to wear a 3-ply mask the whole time in the restaurant and kitchen
• Chefs are always required to wear surgical mask when handling food and during the service period
• Tables, chairs, baby chairs to be disinfected before every meal period and after every use by guest
Sofitel Singapore City Centre
Mr Wouter De Graaf, GM of Sofitel Singapore City Centre, said F&B operations will open, but the hotel’s bar will remain closed. “Racines and COFFEA will re-open on 19 June with the proper safety measures in place. Up to five persons will be allowed to sit together and tables will be spaced one metre apart.
“Other safe management measures that are in place is the safe entry and exit check-point for all guests. Guests are also required to sanitise their hands with provided sanitisers at the hostess stand prior to entering Racines and to keep their masks on at all times.
“As an SG Clean certified hotel, Sofitel Singapore City Centre is officially inspected, certified clean, and our ambassadors are healthy and excited to welcome our guests back.”
As part of Accor Group's ALLSAFE practices, Sofitel Singapore City Centre has also introduced intensified and elevated hygiene and prevention measures which was developed with and vetted by Bureau Veritas.
Millennium Hotels and Resorts (MHR)
MHR operates six hotels in Singapore – Orchard Hotel, Grand Copthorne Waterfront, M Hotel, Copthorne King’s Hotel, Studio M and M Social Singapore. Its CEO, Mr Clarence Tan, said that the hotels do not have any bookings as hotels in Singapore were not allowed to accept meetings or events prior to June 19.
He added: “Most of our event bookings have already been postponed to later this year or next year. As the situation remains fluid, we expect most people to hold back with their event bookings in Phase 2 (period starting from 19 June).
“Having said that, our hotels have rolled out promotional packages for meetings, such as Meet with More, which offers a range of bespoke meeting solutions and incentives.
“This is to encourage companies to secure a date first so as to avoid a surge in demand later. Millennium Hotels and Resorts is committed to discussing with clients their needs and tailoring a suitable package that meets government requirements. We will continue to monitor the situation and will be guided by the latest government advisory.”
While the five-diner rule puts constraints on restaurant and event bookings, he understands the need to ease up on restrictive measures slowly.
He added: “Our hotels already have in place social distancing measures such as 1-metre distancing and plated service for increased hygiene and quality as part of our “We Clean. We Care. We Welcome.” initiative. We will continue to adapt and improve our practices accordingly.”