Hilton unveils global 'EventReady' programme

New standards for event cleanliness, flexible booking terms, and innovative solutions for meeting and event planners

GLOBAL — Hilton has launched a new cleanliness and customer service programme specific to meetings and events, which will be rolled out across its 6,100 hotels worldwide.

The 'EventReady' initiative includes flexibility in planning, physical distancing protocols, and new catering options; and follows the group's previously announced 'CleanStay' programme.

“Meeting and events are a big part of the day to day operations in our hotels across Asia Pacific and we know event planners are even more mindful now about the minute aspects that impact the health and safety of the attendees," said Alexandra Jaritz, Senior Vice President, Brand Management, Asia Pacific, Hilton.

"It is absolutely imperative that we are ready to meet the needs of our partners and clients when they choose to hold their events at our hotels and Hilton EventReady with CleanStay is our commitment to them that they are in safe hands with us, regardless of the size or scale of their meetings. We are ready to welcome them with the same level of hospitality Hilton has been known for over the past century, with an elevated experience that gives them peace of mind and confidence throughout the process.”

Key features of Hilton EventReady with CleanStay include:

Cleanliness Protocols: Addressing every touch point of the meeting experience, including room seals for guest and meeting rooms, sanitising stations in public areas and meeting spaces and an 'EventReady Room

Book-to-Billing Flexibility: This includes simplified agreements for small meetings; flexible pricing, space options and contract terms.

Hilton EventReady Playbook: Guidance and resources for solutions for hybrid meetings, and options for creative networking.

Safe and Socially Responsible Solutions: This includes creative physical distancing meeting sets and meal service, developing inspiring food & beverage menus and sharing environmental impact solutions measured by LightStay, Hilton’s award-winning corporate responsibility measurement platform.

For more information, visit www.meetings.hilton.com/eventready.

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