GLOBAL — Hilton has launched a new cleanliness and customer service
programme specific to meetings and events, which will be rolled out
across its 6,100 hotels worldwide.
The 'EventReady' initiative includes flexibility in planning,
physical distancing protocols, and new catering options; and follows the
group's previously announced 'CleanStay' programme.
“Meeting and events are a big part of the day to day operations in
our hotels across Asia Pacific and we know event planners are even more
mindful now about the minute aspects that impact the health and safety
of the attendees," said Alexandra Jaritz, Senior Vice President, Brand
Management, Asia Pacific, Hilton.
"It is absolutely imperative that we are ready to meet the needs of
our partners and clients when they choose to hold their events at our
hotels and Hilton EventReady with CleanStay is our commitment to them
that they are in safe hands with us, regardless of the size or scale of
their meetings. We are ready to welcome them with the same level of
hospitality Hilton has been known for over the past century, with an
elevated experience that gives them peace of mind and confidence
throughout the process.”
Key features of Hilton EventReady with CleanStay include:
Cleanliness Protocols: Addressing every touch point of the meeting
experience, including room seals for guest and meeting rooms,
sanitising stations in public areas and meeting spaces and an
Book-to-Billing Flexibility: This includes simplified agreements for
small meetings; flexible pricing, space options and contract terms.
Hilton EventReady Playbook: Guidance and resources for solutions for hybrid meetings, and options for creative networking.
Safe and Socially Responsible Solutions: This includes creative
physical distancing meeting sets and meal service, developing inspiring
food & beverage menus and sharing environmental impact solutions
measured by LightStay, Hilton’s award-winning corporate responsibility
For more information, visit www.meetings.hilton.com/eventready.