How to strike up a more engaging conversation at eventsNEW YORK – As travel industry professionals, we have all been here before: Standing in the buffet line at a conference, you catch the eye of a friendly stranger. They glance at your name badge and prompt you with a question you’ve already answered half a dozen times that day: “So, where are you based?” You smile politely while gripping your plate and repeat, “New Jersey, how about you?”
By Michelle Lupo | November 8, 2019