by Meetings & Conventions Asia | November 08, 2017
Left: Christoph Mares, promoted to chief operating officer; Right: Richard Baker appointed group chief relationship officer.
Mandarin Oriental Hotel Group has promoted Christoph Mares to chief operating officer and appointed Richard Baker group chief relationship officer. Both appointments are effective January 1, 2018, and are based at the group's Hong Kong corporate office.

In his new role, Mares will be responsible for global hotel operations as well as overseeing the operational functions of food and beverage, rooms and quality, and spa and wellness. He moves from his current position in London as executive vice president, operations director, Europe, Middle East, Africa and India (EMEAI). 

Mares has had over 25 years' experience in luxury hotel management around the world. He first joined Mandarin Oriental in 2000, and has held senior management positions in the London, Paris and Munich hotels.

Baker will lead the company's portfolio management focus, and continue to be responsible for The Residences at Mandarin Oriental portfolio and coordinate internal projects in his new capacity, moving from his current position as executive vice president, operations director - Asia.

An industry veteran with over 30 years' experience in luxury hotel management, Baker has held senior management positions with Rosewood Hotels and Resorts and Four Seasons, before joining Mandarin Oriental in 2006 as general manager, corporate in the Americas.