by Naomi Neoh | February 21, 2020
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A full day in Sentosa was high on the agenda for this incentive group from Egyptian manufacturing company Al Amal. Credit: SingExpress Travel DMC

SINGAPORE - Egyptian manufacturing company, Al Amal, arrived last Friday in Singapore for a three-day incentive tour, determined to continue its long-awaited trip despite the uncertainty posed by Covid-19.

The 60 participants' itinerary included plenty of sightseeing and activities around the city and a full day in Sentosa.  Another wave of 75 participants from the same company will arrive this week for their incentive tour.

"[The management] never thought once to cancel or postpone this trip and were convinced 100% to go ahead without any cancellation," said Mr Tarek Nassef, owner and president of Travel Specialists Team, Cairo Egypt, who proposed the group's trip to Singapore.

"I was in touch with my local partners in Singapore, from Singapore Tourism Board and SingExpress Travel DMC every day before the trip. Based on the daily updates on the situation, I had utmost confidence to continue the trip," added Mr Nassef.

When he arrived at the airport last Thursday, he reported that it was business as usual in Singapore. "I was initially concerned that I'd be facing a worrying situation, but arriving here, I'm seeing that everything is okay and under control. I have full confidence in how Singapore is handling the situation, taking the necessary precautions."

In order for the trip to proceed, SingExpress Travel DMC, who planned the group's itinerary had to make a few tweaks. The group was initially scheduled to visit attractions like Singapore Flyer and Spectra, the light and water show at Marina Bay Sands, but both have since suspended their services. SingExpress quickly arranged a closed-door visit to the famed Gardens by the Bay in the evening to see Garden Rhapsody, the light and sound show.

The group enjoyed a full day visit at Sentosa, starting with a cable car ride into the island, luge rides and ending the day with the Wings of Time water and light show.

"We appreciate the vote of confidence with our client's decision to commit to bringing their event to Singapore. Now more than ever, it's most important to rise to the occasion with professionalism and prudence to assure people that Singapore remains safe for business," Ms Kathryn Loh, general manager of SingExpress Travel DMC.

Mr Nassef said: "I will promote and support Singapore as much as possible, especially now when these are very difficult days for Singapore. We have to stand with Singapore because I really love this country. It is one of the top destinations that I will keep offering and recommending to clients as much as possible."