by World Express Singapore | October 11, 2015
IN BRIEF
Renault Brazil shortlisted Singapore as one of the stop-over destinations for its incentives programme, with Koh Samui as the first destination. The group eventually enjoyed an extended stay in Singapore before heading back to Brazil.

PROGRAMME & PLANNING
Renault's project manager visited Singapore in March last year for a site inspection that included hotels and attractions. He was accompanied by a creative staff who planned and choreographed the concept and programme for the trip. The final event was a four-day, three-night incentive programme that included several half-day sightseeing tours to key venues such as Gardens by the Bay and SEA Aquarium as well as cultural and ethnic precincts. Gastronomic experiences at restaurants such as Stellar at 1-Altitude, St. Pierre's and Ocean Restaurant by Cat Cora were also featured. The highlight was the gala dinner at Raffles House, located at Fort Canning Hill. It was selected for its historical character and unique location.

EXPERIENCE
Five Mercedes Vianos were deployed to ferry the guests from Grand Hyatt right up to the lawn area of the Raffles House on the night of the gala dinner. It was a pleasant surprise for the guests as they were driven through the park in the dark, and as they arrived at Raffles House, the live band started singing and provided an uptempo welcome. Guests also caught the Marina Bay Wonderful Laser Show right before they headed into the venue for dinner. The venue, while charming, provided logistical challenges with regards the restrooms. The nearest restrooms are a three minutes' walk from the house. They had to be cleaned up and equipped with toilet amenities, while the pathway to the restrooms was lit up. Two male ushers escorted guests to the restrooms.

As part of the programme experience, guests received room drops every evening, which included souvenirs such as Risis orchids, non- alcoholic perfume and tea. Each gift had a tag with a message written in Portuguese. This aspect was handled smoothly by Grand Hyatt's concierge staff who followed the client's instructions closely.

FEEDBACK
Many changes had to be made onsite due to the fact that the project manager was not on the trip and long-distance communication held up the planning. World Express was able to accommodate their last-minute requests and work with the suppliers to pull off the event smoothly.

TALKING POINT
The live band did a great job of entertaining the guests, with many of them dancing and singing throughout the three sets of performances.
The guests also enjoyed their shopping time while exploring Singapore's multicultural precincts.